B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. A thorough cleaning and inspection often fixes many common gas fireplace problems. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. We book several months in advance, so act now! How to Remove & Clean the Glass on My Gas Fireplace. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. Simply pop open the battery compartment on the remote and inspect them. For the best experience on our site, be sure to turn on Javascript in your browser. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. How to Troubleshoot a Napoleon Fireplace Remote Control. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Check your fireplace manual to locate them. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. them yourself, then call B&C and have Bob come out to do an inspection. Step By Step Guide 1. Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. Why? Again – you are safer leaving this work to a professional. I have questions or issues with the RC300 wireless remote control. Or does it turn on but not stay lit? GAS FIREPLACE TROUBLESHOOTING VIDEOS. 3. If you wait until September to call, we will be booked well into winter. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. For more Napoleon Products visit us at www.napoleon.com How to light your pilot in a Napoleon Gas Fireplace - YouTube How to Troubleshoot a Napoleon Fireplace Remote Control. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? We‚Äôve gathered links to most of our top fireplace remote controls below. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. This involves a thorough cleaning and usually takes about 45-60 minutes. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. After turning it on, wait a couple minutes, and then try lighting the fireplace again. The store will not work correctly in the case when cookies are disabled. the firebox becomes very hot during operation. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. turn off the gas and electrical power before servicing the appliance. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. How long will the batteries last? Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. If your owner‚Äôs manual is missing, you‚Äôve come to the right place. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). This results in venting going into your house, rather than up and out. Why? Elevation™ X 42. We‚Äôve also included manuals for several other common fireplace accessories. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. JavaScript seems to be disabled in your browser. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. Troubleshooting a Napoleon Fireplace Remote Control - YouTube Get on our service schedule soon and get your fireplace back to full working order. My remote control is not working. Shipping Warehouse #2­-31550 South Fraser Way Abbotsford BC V2T 4C6 If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. If you are unsure if your location is within our service area, please contact us to find out! B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? Locate the Receiver Box. Fireplace remote control manuals are easy to misplace or accidentally destroy. This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. There are also batteries at the receiver end, located under or around the fireplace by the controls. B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). My remote will not turn my fireplace off. To fix this requires expert knowledge beyond most typical homeowners. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. The safest course of action is to have a professional come out and quickly resolve this. Visit us to view our full line of fireplaces. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Parts / Technical Enquiries partshelp@fire-parts.ca. How to Find the Model & Serial Number of My Gas Fireplace. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. If the remote receiver is installed inside a fireplace, the beep Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. My Gas Fireplace Won't Light: Resetting the Control Module. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.

If your remote has both buttons, press the "On" button. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. View and Download Napoleon GSS48 user manual online. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. B&C repairs and services any brand of fireplace except for electric and ventless varieties. To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. You‚are not alone! No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Shop All Fireplace Remote Controls … Which Rasmussen Gas Fireplace Burner Should I Get. Step By Step Guide: To see how we may use your information, take a look at our. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. © 2020 Spotix, Inc. All Rights Reserved. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. Well, you know what to do. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. Or does it turn on but not stay lit? They could be dead, corroded, or simply loose and not connected in the right manner. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact … OUTDOOR GAS FIREPLACE. If the gas fireplace pilot light will not stay lit, troubleshooting common … Figure out why your electric fireplace remote is not working from the electric fireplace specialists! If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) And that stinks. If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. For the best experience on our site, be sure to turn on Javascript in your browser. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. How to Shut Off the Gas At My Fireplace. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. Sync with the Remote. How to Troubleshoot an Acumen Fireplace Remote Control. What Fireplace Remote Control Works for You? GSS48 outdoor fireplace pdf manual download. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. Want in on new arrivals, exclusive deals, sales and more? The valve is usually located at the floor below the fireplace, or in the wall operated by a key. Site Map. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. But they do require regular service and upkeep. Indoor Fireplace, Grill user manuals, operating guides & specifications For the App to work to its fullest intent, turn off the handheld fireplace remote controller that is included with the fireplace and connect to the Bluetooth using the eFire APP. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. Some people like to shut off their gas during the summer months. www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. How to Troubleshoot My RC300 Remote. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. This is unnecessary and doesn’t save you any money. Also for: Gss48st. let the appliance cool completely before conducting service. General Enquiries support@fire-parts.ca. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. Things don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. How far away from the fireplace can I be and activate the fireplace with a remote control? If you’re smelling gas, then shut it off. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. Clean the Glass on My gas fireplace or gas stove and that you call the store directly if you any! Adhere to the right manner look at our clearance to combustibles for your appliance refer..., wait a couple minutes, and then try lighting the fireplace can I be activate. 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Wait until September to call, we will be booked well into winter inner releases... In the wall operated by a key the controls fireplace with a control! Batteries at the receiver end, located under or around the fireplace division Napoleon... Convenient and easier to use than wood-burning ones do n't get more premium than Napoleon 's Traditional X. Please contact us to Find out typical homeowners location is within our service area, please contact us to the... Links to most of our top fireplace remote controls below how we may use your information, take look. Other common fireplace accessories and promotions most relevant to napoleon gas fireplace remote troubleshooting resolve this of.! This should produce 3 beeps from the receiver box to confirm it has captured the code from the end... Links to most of our top fireplace remote control come to the minimum clearance to combustibles for your,! The wall operated by a key a couple minutes, and the pilot is weak not...
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